Last Updated: 19 February 2025
Introduction
This Payment Policy outlines the terms and conditions for transactions made on Frantic Bags. By using our website and completing a purchase, you agree to the following terms.
Accepted Payment Methods
We offer a variety of secure payment options for a smooth checkout experience:
- Credit/Debit Cards: We accept the following:
- Visa (Credit & Debit)
- Mastercard (Credit & Debit)
- American Express
- Discover
- Diners Club
- JCB
- Apple Pay (if applicable)
- Additional Payment Options: Other payment methods may be available depending on your location. Check the checkout page for a full list specific to your region.
Currency
All transactions on Frantic Bags are processed in US Dollars (USD). If you are purchasing from outside the US, your bank or payment processor may apply currency conversion fees.
Payment Confirmation
You will receive a confirmation email with your order details once your payment is processed. Please keep this email as proof of purchase.
Payment Security
Your security is our top priority. We implement robust security measures to protect your payment information:
- Secure Transactions: All payments are encrypted using Secure Socket Layer (SSL) technology.
- PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) with regular security assessments.
- Additional Security Measures: We may use tokenization, where your real payment information is replaced with unique identifiers (tokens) during transactions to ensure your payment details are never stored on our servers.
Disputes and Unauthorized Transactions
Contact our customer support at support@franticbags.shop immediately if you encounter any discrepancies, unauthorized transactions, or payment issues. We will address and resolve these issues promptly.
Return & Refund Information
Please see our Return Policy & Refund Policy for details on how to return an item or request a refund.
Payment Processing Times
Payment processing times vary by method, but credit and debit card payments are generally processed immediately.
Changes to the Payment Policy
Frantic Bags reserves the right to modify this Payment Policy at any time. Updates will be posted on our website, and we encourage you to review it periodically.
By making a payment on Frantic Bags, you accept the terms outlined in this Payment Policy. For any questions or assistance, contact our customer support team.
For more details, please refer to our Privacy Policy and Terms of Service.
Contact Information
Business Name: Frantic Bags
Chat Support: 9:00 AM to 4:00 PM (Monday To Friday)
Business Hours: 9:00 AM to 4:00 PM (Monday To Friday)
Business Mail: support@franticbags.shop
Business Address: 2100 Arrants St, Selma California 93662, United States