Privacy Policy

Last Updated: 19 February 2025

Welcome to Frantic Bags!
This Privacy Policy describes how Frantic Bags (“we,” “us,” or “our”) collects, uses, and handles your information when you interact with our website (the “Service”). It also explains your options regarding your personal data.

  1. Information We Collect
    To improve your experience with our Service, we collect several types of information:

Personal Data:
You may be asked to share personal information that helps us contact or identify you, such as:

  • Email address
  • First and last name
  • Phone number (optional)
  • Billing address and shipping address (if different)
  • Payment details (processed securely; we do not keep credit card information)

Usage Data:
When you use our Service, we automatically receive information sent by your browser. This includes:

  • Your device’s IP address
  • Browser type and version
  • Web pages you visit, how long you stay there, and the times of your visits
  • Device identifiers and technical details

Cookies and Tracking Technologies:
We use cookies and similar tools to track activity on our Service and store certain information. Cookies are small files placed on your device. You may set your browser to block cookies, but if you do, some parts of our Service might not work properly.

  1. How We Use Your Information
    Frantic Bags uses your information to:
  • Operate and maintain our Service, including processing orders.
  • Manage your account, like saving your preferences or login details.
  • Improve and analyze our Service.
  • Personalize your experience, such as suggesting items you might like.
  • Send you marketing messages, if you agree to receive them.
  • Respond to your support needs and questions.
  • Conduct business tasks, such as fraud prevention and feature development.
  1. Sharing Your Information
    We may share your information with selected third parties that help us provide and improve our Service:
  • Payment services to process your purchases securely.
  • Delivery companies to ship your orders.
  • Marketing partners for relevant advertisements.
  • Data analytics providers to help us understand usage trends.

These third parties must keep your data safe and confidential. We might also share your information if required by law, or to protect our rights or investigate fraud.

  1. Data Retention
    We keep your personal data only as long as needed for the purposes listed in this policy, or to meet legal requirements. We also use your information to resolve disputes and enforce our agreements.
  2. Data Transfers
    Your information may be stored on systems outside your home state or country, where laws about data protection might be different. By using our Service, you agree to this transfer of information.
  3. Your Rights
    If you live in certain areas, like the European Economic Area (EEA), you have rights to:
  • Access, correct, or delete your personal data.
  • Limit or object to our processing of your data.
  • Request your data be transferred to another organization.

You can use these rights by contacting us at the email provided below.

  1. Data Security
    We work to protect your data but cannot guarantee complete security. We take reasonable steps to keep your information safe, but transmitting information online always has risks.
  2. Children’s Privacy
    Our Service is not meant for those under 18. We do not knowingly collect data from children under 18. If you are aware of this happening, please contact us, and we will delete the information.
  3. Links to Third-Party Websites
    Our Service may include links to other websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to read their policies.
  4. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and, if significant, through email or an announcement on our Service.

For any questions or concerns about this Privacy Policy, please contact us at: support@franticbags.shop

Contact Information

Business Name: Frantic Bags

Chat Support: 9:00 AM to 4:00 PM (Monday To Friday)

Business Hours: 9:00 AM to 4:00 PM (Monday To Friday)

Business Mail: support@franticbags.shop

Business Address: 2100 Arrants St, Selma California 93662, United States

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